Fitting Your Bike

What size of bike do I need?

The best way to determine your proper size is to visit your local dealer. They are best equipped to assist you with this important decision. The experts at your local VOSS dealer will have bikes available for you to test ride. They would look at your position on the different sizes to help determine which is optimal for you. It is possible to come up with some rough guidelines based on height, but these are only an initial starting point for a proper fit consultation with your local dealer. Each person’s physical dimensions and attributes (i.e. arm length, torso length, femur length, flexibility, etc.) are slightly different and can lead to different frame size needs, even for people of the same height. If you are in between two sizes, it is often best to go with the smaller size. It is easier to make a smaller frame fit a little larger than it is to attempt the reverse.

Fitting is an important process, which directly affects the ride quality and comfort of a bike. VOSS dealers are skilled at sizing and can help find the appropriate bike and size to fit each individual’s needs.

If you need help finding a dealer in your area, try clicking the “Find A Dealer” button on our website’s home page.

Some sites that provide bike fitting are:

 

Register your bike
Warranty

VOSS Sports Limited Warranty*

The specific warranty covering your VOSS bicycle or frame is governed by the law of the state or country in which it was purchased, and applies only to bicycles or frames purchased from Authorized VOSS Retailers.

FRAMES: (frame, fork structure, swing arm): VOSS frames are warranted by VOSS Bikes, 417 South Main Street, Wallingford, CT 06492 against manufacturing defects in materials and/or workmanship for two (2) years from the date of original retail purchase. This warranty does not cover any bike or frame purchased and used for rental purchase. All other conditions apply.

COMPONENTS: All other components, including HeadShok and Lefty internal parts, suspension parts, frame fixtures and finishes (paint) are warranted against manufacturing defects in materials and/or workmanship for a period of one year from the date of original retail purchase. Suspension forks (other than those made by VOSS) are not covered by this limited warranty, but are separately covered by the stated warranty of their manufacturer.

TERMS OF LIMITED WARRANTY:
This limited warranty is not meant to suggest or imply that the bicycle cannot be broken or will last forever. It does mean that the bicycle is covered subject to the terms of the limited warranty.

This limited warranty applies only to the original owner of a VOSS bicycle and is not transferable to subsequent owners.

For any warranty claim to be considered, the bicycle must be brought in to an Authorized VOSS Bicycle Retailer on the same continent on which the bicycle was purchased. The bicycle must be in assembled condition and accompanied by the original, dated sales receipt for the bicycle. (Be sure to keep your receipt in a safe place.)

This limited warranty is void if the bicycle is subjected to abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive, or improper use.

This limited warranty applies only to bicycles purchased in fully assembled and adjusted condition from Authorized VOSS Retailers or other outlets specifically authorized by VOSS to distribute VOSS bicycles.

Damage resulting from normal wear and tear, including the results of fatigue, is not covered. Fatigue damage is a symptom of the frame being worn out through normal use. It is one kind of normal wear and tear, and it is the owner’s responsibility to inspect his/her bicycle.

Damage resulting from improper assembly or maintenance, or from installation of parts and accessories not compatible with the VOSS bicycle, is not covered.

All labor charges for warranty service are the responsibility of the bicycle’s owner.

During the duration of this limited warranty, VOSS will either repair any defective frame or component, or, at our option, replace any defective frame or component with the same or most nearly comparable model or component then available. THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.

THIS IS THE ONLY WARRANTY MADE BY VOSS ON ITS FRAMES AND COMPONENTS, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.

Please refer to the documents included with your bicycle for possible further restrictions.

This Limited Warranty gives the consumer specific legal rights. The consumer may also have other legal rights which vary from state to state or country to country. Some states and countries do not allow the exclusion or limitation of incidental or consequential damages or warranties, so the above limitations or exclusions may not apply to you. If it is determined by a court of competent jurisdiction that a certain provision of this limited warranty does not apply, such determination shall not affect any other provision of this limited warranty and all other provisions shall remain in effect.

INTERNET TERMS & SALES POLICY TERMS OF SERVICE FOR WEB MATERIAL: Ownership and Restrictions on Use of Web Site Materials: The entire content of this web site, including but not limited to text, graphics and/or code, is owned by or licensed to VOSS Bikes. VOSS reserves the right to make changes to web site content at any time without notice, including with respect to our products, specifications, models and colors. You may download, view, and print text and graphics from this site, if such content is only used for informational, non-commercial purposes, and is not changed or modified in any way. Unless expressly provided herein, you may not download, use, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information or content from this site in whole or in part without the prior written permission of VOSS Bikes.

Ownership and Restrictions re Trademarks and Copyrights: VOSS Bikes owns many trademarks around the world. None of these marks, names or logos may be used without the prior written permission of VOSS Bikes.VOSS, the "V" logo, The VOSS USAlogo, or any other registered trademarks ® of VOSS Bikes and/or copyrighted © by VOSS Bikes. Other trademarks, service marks, logos and trade names on this site are either Our trademarks or trademarks of a third party licensor, racing team sponsor or other provider. None of these marks, names or logos may be used without the prior written permission of their owner.

CAUTION RE. BICYCLE SALES: VOSS bicycles are intended to be sold only in a completely assembled and adjusted condition, by authorized VOSS retailers at authorized locations. In fact, we feel so strongly about this we actually prohibit the sale of our bicycles through not authorized resellers or dealers!

We do this for your safety. Taking the professional retailer out of the process increases the chance of assembly errors that could lead to an accident or injury. Proper assembly and adjustment are key aspects of maximizing safety, and VOSS requires the retailer/dealer to completely assemble and adjust every VOSS bicycle prior to its sale. This is particularly important with the unique and innovative features specific to many VOSS bicycles. We also require that the retailer orient you to the particular bicycle, and to review safety equipment. Beyond safety, your fit, comfort and satisfaction with the performance of the bicycle are best assured by hands-on professional service.

Authorized VOSS retailers are not permitted to sell our bikes via the Internet or mail order.

Be aware that internet fraud happens. We have seen very professional looking websites with illegally obtained images of our bikes that are a complete fake! We have talked to people who have been tricked into thinking they were dealing with a legitimate company and have lost their money. Please don't let this happen to you.

In addition to the risks mentioned above, purchasing a VOSS bicycle via the internet voids all product warranties. Save yourself a headache and support your authorized VOSS bicycle retailer!

INTERNET PRICING POLICY
VOSS sells products in countries around the world, all with different currencies, duties and taxes. VOSS selects components from around the world, and the prices of those components fluctuate. Please contact your retailer for pricing.

INTERNET WEIGHT POLICY
Please note that weights may vary, due to many variables, such as frame size, components included or excluded as well as running changes to component specifications. We urge you to weigh the bikes or frames you are considering, at your retailer,with identical or comparable equipment. There is no industry standard as to how a bicycle should be weighed. Think about the possibility that a competitor may be listing the weight of a 46 cm bicycle without U.S. CPSC required equipment and without pedals... One good place to see a neutral evaluation of frame weight and frame life is at the EFBe website.

Ownership and Restrictions on Use of Web Site Materials:
The entire content of this web site, including but not limited to text, graphics and/or code, is owned by or licensed to VOSS Bikes. VOSS reserves the right to make changes to web site content at any time without notice, including with respect to our products, specifications, models and colors. You may download, view, and print text and graphics from this site, if such content is only used for informational, non-commercial purposes, and is not changed or modified in any way. Unless expressly provided herein, you may not download, use, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information or content from this site in whole or in part without the prior written permission of VOSS Bikes.

Ownership and Restrictions re Trademarks and Copyrights:
VOSS Bikes owns many trademarks around the world. None of VOSS marks, names or logos may be used without the prior written permission of VOSS Bikes.

30-Day Satisfaction Guarantee:
We want you to be completely satisfied, even thrilled, with the purchase you have made. Should an item purchased through the VOSS Online Store fail to meet your expectations, we will gladly accept its return within 30 days of original purchase for a full refund of the purchase price of the item including any applicable taxes. Should you need to return an item, please contact us via email (info@vossbikes.com) or phone ((203) 626-2350) to solicit a return form, between 30 days of reception of items.

*Please note that you must have your original proof of purchase (sales receipt) when requesting a warranty claim. Be sure to keep it in a safe place. The specific warranty covering your bicycle is governed by the country in which it was purchased. Be sure to read the Limited Warranty for complete information.

About Us

VOSS Bikes caters riders like you. We are all athletes who love riding outdoors, compete in bicycle races and in triathlons. We understand your needs.

VOSS Bikes does not mass produce bicycles. We hand-build each bicycle one at a time and fully test it before we ship it to you. Our mission is to ensure you have the best cycling experience of your life. Please excuse some dirt on your tires. When we say test, we mean it.

Thank you for letting a VOSS bike being part of your family, success, and enjoyment!!!

VOSS Bikes Team - Your Team!

Contact Information

VOSS SPORTS
Wallingford, CT 06492
USA

(203) 626-2350 -  (860) 919-7130

info@vossbikes.com

 

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